Q: Are you a factory or a trade company?
A: We are a professional processing and machining factory located in Dongguan, China.

Q: Do you make customized products based on our design drawings?
A: Yes, we are a professional metal fabrication factory with an experienced engineering team to make custom products according to clients’ drawings.

Q: Will my drawing be safe after you get it?
A: Yes, we will not release your design to third party unless with your permission. And we can sign the NDA before you send the drawing.

Q: What is the MOQ?
A: Usually we don’t set MOQ, but the more, the cheaper. Besides, we are happy to make prototype or sample for clients to ensure quality standard.

Q: Whether some samples can be provided?
A: Yes, just need some sample cost, we will return it back when proceed into mass production.

Q: How fast can samples be finished?
A: Generally 5-7days, according to your drawing and requirement, we have special team for prototyping.

Q: How to deal with the parts received when they are found to be in poor quality?
A: Please rest assured that all our products are QC inspected and accepted with inspection report before delivery and generally there will no non-conformance; in case of non- conformance, please contact us immediately, take some pictures, we will check on the problems and have them reworked or repaired at the first time , the resulting transportation costs borne by our company.

In order to give you quotation as soon as possible please provide us the following information:
1) Detial drawings(CAD / PDF/ DWG/ IGS/ STEP)
2) Material
3) Quantity
4) Surface treatment
5) Any special packing or other requirements